|
Where is the ColbyCard Office? The ColbyCard Office is located on the lower level in the Garrison-Foster Health Center building. 8:30-4:30 M-F I'm a "First Year" student, when will I get my ID? All "First Years" will have their photo taken at the First Year Orientation. Your ID will be produced and placed in your mailbox ready for you when you return from your COOT trip. I lost my card. What should I do? You should immediately notify the ColbyCard Office as soon as possible or visit our Online ColbyCard Office to deactivate your card. You can call ext. 4130 or email us for assistance anytime. Just state your name and the card office staff will personally deactivate your card and create a new card if you would like a replacement. If you would like 72 hours to possibly locate the lost card, please fee free to request a "Temporary Card". The temp card will give you time to search for your lost card. In the meantime, we will disable the lost card and freeze your money in your card account. My card works at the dining halls but won't open my residence door? Usually when this occurs it is because the card physically is damaged. Look over your card throughly and if there are no tears, breaks or bends it will be replaced at no charge. If you see damage, the replacement cost is $20. The technology used to open doors is buried inside the card and needs to be protected from damage or extreme bending. How can I see how much money I have in my card account? There are 3 ways to retrieve your card's balance.
When I use a vending machine and swipe my card it reserves $2.25 credit. What does this mean? The credit reserve of $2.25 when you first swipe your card at a vending machine is the funds reserved to purchase the most expensive item available in this vending machine. You will notice that if you select a product which is for a lesser amount it will allow you to purchase the item from the credit reserve and will only charge your ColbyCard account for this item which will release the balance of the credit reserve. In a nutshell, you are only charged for the amount of the item you select. When can I withdraw money from my ColbyCard Account? Upon graduation, I may request a refund of any unused funds remaining in my ColbyCard account. If I fail to do so, the funds will become the property of the State of Maine, If not used within 5 years. The College will assess an administrative fee, up to the amount remaining on the card but not to exceed $15, for transferring these funds to the State of Maine. I need a document notarized, where can I get this done? The card office has a Notary on staff and would gladly notarize your documents free of charge. Please DO NOT sign your documents until you are in the presence of the Notary and bring your ID. |
     
|
|
 |
 |
 |
 |
 |
 |
 |
 |
|
|
|
