Folders in Mirapoint

 

Viewing Folders and Subfolders

To display a folder in the navigation pane, click its Subscribe checkbox on the Folders page (click on My Folders or Shared Folders to access that page). Folder names that are not links are either organizational folders (containing no messages) or have not been subscribed to. Each folder that contains Unread messages displays the folder name in bold and a count of the Unread messages next to it, in parenthesis.

To view a folder or subfolder, follow these steps.

  • Click the New Mail Mail tab in the navigation pane.
    Result: In the navigation pane, all top-level folders are displayed in a tree view. A plus sign (+) next to any folder indicates that it has subfolders.
  • Click a folder's plus sign (+) to open the subfolder view.
    Result: The subfolder(s) for that folder display. The plus sign (+) changes to a minus sign (-); click the minus sign to collapse the subfolder view.
  • Click any folder name link.
    Result: The message list for that folder displays in the main display.

The following data is available per folder on the Folders page:

  • Total: The number of messages per folder.
  • Unread: The number of messages in that folder that haven't been read. If you have message-filtering capabilities, the Unread message column shows you when filtered messages have arrived in any of your subfolders. 

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Adding Folders or Subfolders

You can create your own mail folders, as well as subfolders that are subordinate to your first-level ones.  Note: You cannot create subfolders for the default system folders (such as Inbox, Sent, and so on).

Adding a Folder

  • In the navigation pane, click the Mail tab New Mail and then click the My Folders link.
    Result: The My Folders page displays.
  • In the Folder text box (located just below the toolbar), enter the name of your folder and then click Add.
    Result: The folder name displays in the list on the My Folders page and in the navigation pane. The  default access permissions for the new folder include only you.  See the Creating a Shared Folder section below  for setting up permissions on a shared folder.

Adding a Subfolder

  • In the navigation pane, click the Mail tab New Mail and then click the My Folders link.
    Result: The My Folders page displays.
  • Click the Edit icon Edit for the folder to which you will add a subfolder.
    Result: The Folder Edit: folder name page displays with options for adding subfolders, renaming the selected folder, and setting permissions on the selected folder. The User column reflects the users to whom you have granted special permissions for that folder (if any).
  • In the Folder text box, enter the name of the subfolder. Click Add Subfolder.
    Result: The subfolder appears in the navigation pane indented below the primary folder. Click the My Folders link in the navigation pane to display the My Folders page again with the subfolder listed under the primary one. The subfolder is listed as follows:
    primary folder name.subfolder name

Using the New Folder Window to Add Folders

You can also use the New Folder window to add folders and subfolders.

To add a folder or subfolder via the New Folder window, follow these steps:

  • From the Mail toolbar, click the New Mail New menu icon Down and then Folder.
    Result: The New Folder window opens.
  • In the Folder text box, enter a name for your folder, and then click OK.
    Result: The new folder displays in the navigation pane and in the folders list on the My Folders page—the list is arranged alphabetically so you might have to navigate to the right page. The new folder has default access permissions allowing only you to access it.  For details on creating shared folders, see the Creating Shared Folders section below. 

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Editing or Deleting Folders and Subfolders

You can edit or delete any folder or subfolder that you create. For information on folder permissions, see the section below on Creating a Shared Folder.

To edit or delete a folder or subfolder, follow these steps.

  • In the navigation pane, click the Mail tab New Mail and then click the My Folders link.
    Result: The My Folders page displays.
  • Click the Edit icon Edit for the folder.
    Result: The Folder Edit: folder name page displays with options for adding subfolders, renaming the selected folder, and setting permissions on the selected folder. The User column reflects the users to whom you have granted special permissions for that folder (if any).
  • To add a subfolder, enter a name in the text option and click Add Subfolder.
    Result: The new name appears in the tree as a link to the folder.
  • To change the folder’s permissions, enter into the text box in the User column the name of a user and select the check boxes for the permissions you want to grant, by default Read and Mail are selected. (To enable a subfolder to receive mail directly, you must select the Mail permission.) Then click Apply.  (See the section on Creating a Shared Folder  for more information on setting folder permissions.)
    Result: The specified user and permissions appears in the User list; the text option is cleared.
  • To delete a folder, click the Delete icon Delete for that folder on the My Folders page.
    Result: The Confirm Folder Delete page opens.   Click Delete to remove the folder or Cancel to keep it.

    NOTE:  All mail contained in the folder will be deleted and cannot be recovered!! 
  • When you are finished with the page, click OK.
    Result: You are returned to the Folders page.

You cannot delete system-created folders such as Inbox, Sent, or Draft; non-deletable folders do not have a clickable Delete icon Delete next to them on the Folders page. By default, the system-created Sent folder is set up to save a copy of each message you send. By default, the system-created Trash folder is set up to save deleted messages to it. To change either of these settings, see Settings (Mail Defaults).

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Creating a Shared Folder

Only system administrators can set up system-wide shared folders. If your administrator has created such folders, you can access them by clicking the Shared Folders link in the left hand navigation pane.


To create a shared folder:   
  • From the Mail toolbar, click the New Mail New menu icon Down and then Folder, or click the My Folders link in the left hand navigation pane.
    Result: If you click the New Mail New menu icon Down and then Folder, a window opens. If you click the My Folders link, the My Folders page displays.
  • In the Folder text box, enter a name for your shared folder, and then click OK (New Folder window) or Add (My Folders page).
    Result: The new folder displays in the navigation pane and in the folders list on the My Folders page—the list is arranged alphabetically so you might have to navigate to the right page.
  • Find your folder and click the Edit icon Edit for your new folder.
    Result: The Folder Edit: folder name page displays.
  • Specify users with whom you want to share the folder and set their folder permissions by doing the following:
  • In the User column text box, enter a user name.
  • Select the permission checkboxes for that user:
  • Read—(selected by default) The user can see, open, read messages in, and copy messages to, the folder.
  • Write—The user can copy messages to the folder, modify a message state, including the Deleted state.
  • Mail—(selected by default) The user can mail messages to the folder.
  • Admin—The user can change the permissions on the folder and create subfolders.
  • Click OK (for new users), Apply (for changes to an existing user) or Cancel.
    Result: If you click OK, the user’s folder permissions are saved, and the My Folders page displays. The shared folder is now accessible to the other users, and the folder may be found on the users’ Shared Folders pages.
    If you click Apply, the user’s folder permissions are saved and the Folder Edit page remains open so that you can add more users.
    If you click Cancel, the user is not added to the User list; the My Folders page displays.

The last part of creating the shared folder is to notify the other users. Be sure to tell them the following:

  • Folder name
  • Which permissions you have granted them
  • They must access the folder through their Shared Folders page
See Accessing a Shared Folder for details on what the users with whom you want to share the folder need to do.
 
 

Accessing a Shared Folder

Complete this procedure once you have been notified that another user has created a shared folder and granted you access to it. .

  • In the Mail tree view, click Shared Folders.
    Result: The Shared Folders page displays. All the folders on the system that you have been granted permission to share are listed in the Name column; if needed, click the Reset button to restore the folder list to all available shared folders. In the Name column, the names of folders created by other users follow this convention: “user.name of folder creator.folder name”. The naming convention for folders created by your system administrator is simply folder.
  • If necessary, use the Shared Folder search box. To do so, enter a full or partial folder name and then click Search.
    Note: You do not need to use the asterisk (*) or percent (%) wildcard characters; they are automatically added to the beginning and end of your search criteria. But if you do use wildcards, additional ones will not be added automatically. If needed, click the Reset button to restore the folder list to all available folders.
    Result: Once you click Search, the Shared Folder page refreshes and displays only the folder names that match your search criteria. You can further refine your search by entering a new criterion in the Search Folder search box and clicking Search. You can do this as many times as necessary.
  • In the Subscribe column, select the checkboxes for the shared folders that you want to display in your navigation pane.
    Result: The navigation pane refreshes and displays the folder names in the Shared Folders tree view, grouped by folder creator.
  • To view the contents of a shared folder, click its name in the Shared Folders tree view in the navigation pane.
    Result: The message list for that folder displays

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Using the Junk Mail Folder

The Junk Mail folder is a system-created folder that receives mail that the anti-spam scanning utility has determined is junkmail. You can rename the Junk Mail folder on the Options > Mail > Settings page; for details, see Customizing Your Mirapoint Settings. You should periodically check the messages in your Junk Mail folder for “false positives” (mail that really is not spam).

To read the messages in your Junk Mail folder, go to the folder by clicking the Mail Mail tab and then clicking the folder name (Junk Mail, unless you changed it) in the navigation pane tree view. Your spam messages display just as they do in your Inbox, with the notable difference of a Not Spam Not Spam button at the top of each message. If there are messages in your Junk Mail folder that are not spam, click this button.

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