Our department assists with requests that range from work orders to major capital projects. We assist with learning space design, furniture, interior and exterior renovations and enhancements, new construction, building systems and campus infrastructure maintenance and renewal, open spaces and landscape projects.


Service Requests and Help Desk

Work order requests are processed Monday through Friday, 7 a.m. to 3:30 pm. For emergencies, such as leaks, power outages or life safety situations outside of normal business hours, please contact the Security Office at 207-859-5530.

You can submit a request for the following (partial listing):

  • Custodial Services
  • New Keys
  • Painting
  • Carpentry
  • Plumbing
  • Electrical
  • Mechanical
  • Grounds Care
  • Snow Removal

The typical turnaround time for most work orders is between 24 and 48 hours. However, some work orders may include multiple tasks and may take longer. There are also times of the year, usually in preparation for major campus events or student move-in and move-out, when the crews are scheduled in advance and turnaround time may be longer.

If you are unsure whether the request relates to maintenance or may potentially be a project, please call the Facilities Services Main Office at 859-5000.


Equipment, Facilities and Technology Requests

For all requests related to space, equipment, furniture, facilities (including grounds), and infrastructure, we work closely with the Offices of Financial Planning, the Provost’s Office, the Dean of Students’ Office and Information Technology.

Please follow the guidelines and process outlined here to make a request:

Requests submitted will be reviewed to determine the best process for development and/or implementation. Please call 859-5000 if you require clarification related to these requests.


Other Services

Booking Rooms and Event Set-Ups

Contact the Office of Campus Events at or 207-859-4736 or events@colby.edu.

Laundry problems or Colby Card issues

Contact the Colby Card Office at 207-859-4130 or via email at colbycard@colby.edu.

Submit a work order