Medical Records and Insurance

Health Records

Medical records are important documents in the administration of health care. If part of this record should change, please let the health center staff know so that these changes can be recorded.


Confidentiality

Medical records are confidential documents. The staff at the Garrison-Foster Health Center ensure that all patient information is kept private. Medical records will not be released to any third party without the explicit permission of the student.


Access to/Release of Medical Records

Students who wish to access their medical records can do so at the health center by appointment between the hours of 8 a.m. and 4 p.m., Monday through Friday. Students may request a copy of their medical record by signing a written release. This may be delivered in person or by:


Health Insurance

All full-time students are required to have health insurance coverage while attending Colby. All students are automatically enrolled in the Commercial Travelers Health Insurance and billed the annual premium. A student may waive participation in the Commercial Travelers plan by documenting that he or she has comparable coverage under another insurance policy.

Documentation of coverage must be provided annually by fully completing the appropriate online waiver form. This form must be submitted by Aug. 1, prior to the beginning of the academic year. All students are sent an email in the spring with instructions and a link to the online form. Parents can access the health insurance registration page through the parent portal at myColby. No refunds will be granted after Sept. 15 of the academic year.

For further information about the Student Accident and Sickness Plan, please click here.

How to File a Claim

To file a claim with Commercial Travelers, please use this claim form. If you need further assistance with filing a claim, you can speak with the office staff at the health center.


Office Staff

The office staff at the Garrison-Foster Health Center plays an integral role in the administration of care to students. Our staff can assist students with any questions they may have regarding appointments, billing, insurance, medical records, and much more. 

To contact the office staff, please call 207-859-4460 or walk into the health center reception area. They are available from 8 a.m. to 4 p.m., Monday through Friday. You may also email the office at healthservices@colby.edu.