|Office Phones||Cell Phones||Classroom Support||Event Support||Equipment Pool||Copiers||Cable TV|
|[CMR USE: MENU STUE MSG ]|
Basic Service: $45/month Includes 500 minutes/month* and the following features: local Waterville telephone numbers, no long distance or roaming charges within continental U.S., voice mail, unlimited night (after 7pm) and weekend minutes, unlimited incoming call minutes, unlimited incoming text messages, and no activation fee. Costs: $45/month plus one-time equipment cost. *Overages will result in additional costs.
SmartPhones $95/month: Includes all features above plus unlimited talk, unlimited data, unlimited texts, unlimited picture messaging, and navigation. Colby's all-campus email and calendar functions are Google Apps so Google's Android mobile operating system is preferred.
NOTE: Plans are unique at Colby through VerizonWireless. Each phone carries a 2-year commitment. Other services, plans and/or carriers are possible but at higher costs. Available but excluded examples: international calling, GSM network, free mobile2mobile, tethered modem, data only, device insurance, and free repairs to name a few. Any cancellation expenses of up to $350 are charged to user departments. While carriers may offer personal plans for Colby personnel, they are not negotiated or administered by the College and, with few individual exceptions, reimbursements for service on non-Colby phones are not permitted.
Some users of tab devices such as the iPad and Galaxy Tab, require cellular data service. This service is availabe with monthly plans starting at 2G and up. To add the service to an existing Colby device, the unique "imei" and "iccid" numbers are needed. They can be found under the "Settings/General/About" menu. Department accounts are charged for the service starting at $50/month. Faster service is charged at a higher rate. Contact Media Resources for more info.
Colby digital office desk phones are capable of linking to Colby cell phones. Unlike call-forwarding, MobileX treats the cell phone as a secondary desk phone allowing the user to switch back and forth between the two during a conversation. It makes the desk phone a portable office phone through our cell service. Caller ID for incoming Colby calls appear as the caller's extension unless the caller has a customized caller ID. For more info, contact Colby's telephone tech, Fred Staples, at x4238. This service is at no cost to departments.
On-campus cell phone support is limited and shared within ITS. Colby Media Resources (CMR) supports the equipment, cell service and accounting. The ITS Faculty Staff Support Center supports the syncing of Google Apps with SmartPhones. It is important for users to understand that there is no on-campus support for software or hardware accessories not adopted by the college. Users must turn to service or software providers for such support.
ITS Media Resources for equipment, cell service and accounting, or call x4240.
ITS Faculty/Staff Support for data service, calendar syncing, etc., or call x4222.
VerizonWireless Voice Mail for cell phone voice mail set-up and administration.
Colby has a relationship with a local cell phone repair shop known as "You Broke It?" Any user of a Colby cell phone can take advantage of their screen and other minor repairs. (The phone will need to be in our campus inventory and the user will need to show a Colby ID.) Costs for screen replacements/repairs range from $120-$150 and the college is billed with charges sent to the user's departmental. You Broke It? is located downtown Waterville #5 Concourse East. Telephone is 877-7780, email is email@example.com.
If traveling outside the United States and must stay in touch with Colby, an internatioal package can be added to your phone for the travel dates. Known as Global Service, it is added and removed on a per phone basis for the specific travel start and end dates. Depending on the travel destination and length of travel time, the cost hovers between $40 and $80 and is billed to your Colby account.