Software installed on all Colby-owned computers. This includes all lab computers. Colby-owned computers have a silver and blue sticker with a number called a "CCID."

This software receives full support. (For questions about other software & descriptions of all support levels at Colby see the guidelines.

Full support= any operational and troubleshooting questions. In depth questions to respond to unusual problems may require extra research time.

Operating System (OS)
Mac OS 9 and OS X are the standards.	2000 and XP are standard. Win 98 installed on some systems if needed to run critical applications.
Productivity Suite
Microsoft Office 2001 and X are the standards, including: Word-word processing Excel-spreadsheet Powerpoint-presentation	Microsoft Office 2000 and XP: Word-word processing Excel-spreadsheet Powerpoint-presentation
Email
Eudora 5 Outlook is NOT supported	Eudora 5 Outlook is NOT supported
Web Browser
Netscape 6+ Apple Safari(OS X) Internet Explorer 5+	Netscape 6+ Internet Explorer 5+
Database(installed on as-needed basis)
Filemaker Pro 5+	Filemaker Pro, 5x and up. Microsoft Access is NOT supported
FTP
Fetch FUGU(OS X)	WS_FTP,CuteFTP(on request)
Anti Virus
Sophos	Sophos
Text Editor
Simpletext TextEdit(OS X)	Notepad & Wordpad
Telnet
Better telnet Fat built-in Terminal app(OS X)	Teraterm/Pro