Colby CMR Cable Maintenance & Repair

Cable TV, once properly installed, is relatively maintenance free. Unless there is a main system failure from severe weather for example, service should be clear and consistent. That is the goal of the cable company and Colby. Should a problem occur, both the college and cable company are committed to resolving it quickly and at no charge assuming it is a system problem. Adding cable locations with the use of splitters is not permitted as it degrades picture quality across the system. (See the Student Handbook.)

A problem with personal equipment or cables may result in a service charge, so it is important to isolate a problem to avoid any unnecessary charges. To assist in doing this, follow these steps:

Five Steps to Better Reception ...

Step 1 Check with your neighbor to see if the problem extends beyond your location, and if so, contact your head resident or department head as only one service request for multiple outages is necessary. No good? Go to...    Step 2     or go back to...    CMR