Colby CMR Cable Maintenance & Repair

Five Steps to Better Reception ...

Step 2 Cable is either on or off. It doesn't work for some channels and not others yet a common complaint is that some channels come in and others (typically over channel 13) do not. This is not a cable problem, it is a television setting. Be sure your TV is set for cable or CATV reception, not antenna. Consult the television owner's manual to check/change the setting. If the channels you can't receive are pay channels through an Time-Warner converter box, contact them at 888 683-1000 or an HDTV problem, check out Connections. No good? Go to...    Step 3     or go back to...    CMR    Step 1