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Colby Telecom Meridian Voice Mail

Many at Colby have a voice mailbox within the college's phone system. Generally, student voice mailboxes are tied to residential room phones with one mailbox per room, while faculty and staff generally have individual mailboxes. With this system, calls are diverted to voice mail when the line is busy or if the phone is not answered within four rings. Students know when they have messages by hearing a "stutter" dial tone. Most college owned phones show a red flashing light indicating messages. Messages that are heard but not deleted are removed automatically after midnight. Messages not retrieved keep builing up consuming valuable memory space so mailboxes that are not frequently cleared are deactivated.

You can also see a Graphic Representation of these instructions.


LOGGING ON   Voice mail is accessed by dialing 4100 from campus or 859-4100 from off campus.
1.
2.
3.
 Lift handset, dial 4100
Enter mailbox then #
Enter password #
 		You hear...
 		Meridian mail, mailbox? (Same as ext)
Password?
Default password is your extension. See 'Changing Password' below.

RETRIEVING MESSAGES   Top two rows of phone keys act like buttons on a CD player for moving through messages.
1. Log on You hear... Meridian Mail. You have (nbr) new messages. Message 1 from (nbr). It plays

DELETING MESSAGES
   1. Press 76.   You hear...  Message deleted.

LOGGING OFF
   1. Press 83.   You hear...  Goodbye.



CHANGING PASSWORD   Default password on all mailboxes is same as extension so it's important to change it.
1. Log on You hear... Meridian mail, you have no new messages?
2. Press 84 Password change. Enter new password followed by # sign.
3. Enter new password, # Please enter your new password again followed by # sign.
4. Again, new password, # To confirm the change please enter your old password.
5. Old password, # Your password has been changed.

FORGET YOUR PASSWORD?    It can be reset to the default (same as your ext) if you complete a  Service Request
RECORDING GREETING   3 possible greetings: external (off campus), internal on (campus), temporary (w/expire date).
1.
2.

3.
4.
5.
6. 		Log on
Press 82

Enter 1,2 or 3.
Press 5
At tone, record greeting.
Press # when done. 		You hear... Meridian Mail. You have no new messages.
For external greeting, press 1. For internal greeting, press 2.
For temporary greeting, press 3.
External greeting or Internal greeting or Temporary greeting.


Recording stopped. Temporary greeting has more prompts.
FORWARDING MESSAGES   Forward message to one or mail mailboxes or distribution lists.
1.
2.


3.
4.

5.
6. 		Press 73 after message
Enter 4 digit mailboxes
separated by # OR
1 digit distribution list.
Enter # when done.
Press 5 to add a header message OR skip to 6.
Press # when done.
Press 79 to send. 		You hear... Forwarding message. Enter a list of mailboxes.
If you make an error, press 0# to eliminate previouis entry.


To begin recording, press 5. To end, press number sign.
Pressing 2 allows you to review header/message.

Recording stopped.
Message sent.

CREATING LISTS   Create up to nine lists of up to ten members (with their permissions).
1.
2.
3.
4.
5.

6. 		Log on
Press 85
Enter 1 - 9
Press 5
Enter mailboxes
separated by #
Press # after last mailbox. 		You hear... Meridian mail, you have no new messages?
Distribution list. Enter list number followed by # sign.
Distribution list number.
Compose distribution list
If you make an error, press 0# to eliminate previous entry.

Done.

EDITING LISTS  
1.
2.
3.
4.
5.
6. 		Log on
Press 85
Enter 1 - 9
Press 6
Press 76
Press 5
 		You hear... Meridian mail, you have no new messages?
Distribution list. Enter list number followed by # sign.
Distribution list number.
Skip thru to find incorrect mailbox.
Mailbox deleted.
Add a new mailbox.

DELETING A LIST  
1.
2.
3.
4.
5. 		Log on
Press 85
Enter 1 - 9
Press 76
Press # to exit OR
76 again to undo delete
 		You hear... Meridian mail, you have no new messages?
Distribution list. Enter list number followed by # sign.
Distribution list number.
The distribution list has been deleted.

COMPOSING MESSAGES   Record a message that can be sent to multiple mailboxes and/or distribution lists.
1.
2.
3.


4.
5.
6.
7. 		Log on
Press 75
Enter mailboxes
separated by #
OR 1 digit distribution list
Press # when done.
Press 5
When done, press #
At this point, you can...
 		You hear...







   ...press 2 to
   ...press 5 at
   ...press 5 at
   ...press 5 at
 		Meridian mail, you have no new messages?
Compose. Enter a list of mailboxes.
If you make an error, press to delete previous entry.


To begin recording, press 5. To end, press #.
At tone, record.
Recording stopped.
review message.
start of message to delete and re-record.
end of message to add to it.
any point to re-record from that spot.
EXPRESS MESSAGING   Leave a message without logging into system. x4101 on campus, 859-4101 from off campus.
1.
2.
3.
 		Lift handset, dial 4101
Enter mailbox then #
Speak message then hang up
 		You hear...
 		Express messaging to mailbox?
Confirmation then Please leave a message after the tone.
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Graphic Representation of... K Gagnon, revised 8/06
 

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T: 207-859-4201   F: 207-859-4186   contact Last Modified: 11/27/07 3:16:00 PM