This How-To tells you how to import your Colby e-mail into a account. Other services may have similar abilities, but they are not described here.  This assumes you have already created a new Gmail account.

  1. Log on to your Colby account, go to “My Account”, select “Sign-in & security” scroll down and turn on “Allow less Secure Apps”.
  2. Select the small gear on the right and choose Settings/Forwarding and POP/IMAP. Make sure Pop is enabled for all mail.
  3. Empty the trash and spam mailbox.
  4. If you have 2-step authentication turned on, see troubleshooting below.
  5. Login to using your Gmail account name and password.
  6. Click on “Settings” at the top of your Gmail account; it is the gear icon. Go to the “Accounts and Import” tab.
  7. Under “Check mail from other accounts (using POP3);”, click on “Add a POP3 mail account you own”
    Adding POP3
  8.  Type your Colby e-mail address: Select “Next Step”.Screen Shot2
  9. Type your Colby e-mail password
    Note: If using 2-step authentication, create a new application password or disable 2-step. See troubleshooting tips below
  10. Pop Server: select “Other” and enter
  11. Port should be set to 995
  12. Check boxes “Always use a secure connection(SSL) when retrieving mail”, “Label incoming messages” and “Archive incoming messages (Skip the Inbox)”.
  13. Click on the “Add Account” button.  After the import has started, you should see a mailbox appear in your account that’s labeled “” that will contain your messages. This transfer may take several days so please be patience. If the import doesn’t start, check the troubleshooting tips below.
    Screen Shot 3


  • If you have 2-step authentication on, log on to your Colby email account and select “My Account” Sign-in & security/Password & sign-in method/ Scroll down to “App Password”. Select arrow to the right.  Select “App” and choose “Other” (custom name), give it a name and select generate. Copy your app password in Yellow “for your device”. Log in to your Gmail account and past the code as your Colby password to transfer your Colby email to your Gmail account.  If needed you can turn off 2-step authentication for your Colby account.