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[CMR USE: MENU STUE

CMR Homepage

The Colby Media Resources (CMR) Office is located on the groundfloor of Miller and can be reached by dialing (207) 859-4250 or by emailing media@colby.edu

CMR Hotline: x4245

Primary Links

Colby's Telephone System
    Voice mail, phone features, conference calling, long distance, directory info
Cell Service at Colby
    Cell phone support, smart phones, loaner cell phone, IRS rules, carrier sites
Classroom Support
    Classroom equipment list, larger venues w/videos, classroom schedules
Event Support
    Standard vs Gold Shirt service, scheduling info, venue videos, support request
Equipment Loaner Pool
    Checkout procedures for laptops, cameras, PA's, projectors/screens, conf/cell phones
Campus Copiers
    Campus locations, key operators, type of equipment, connectivity, copyright issues
Cable TV at Colby
    Channel listings, service & maintenance, digital service note

The CMR Staff

Kenneth T. Gagnon
Director of Media Resources
(207) 859-4239
kgagnon@colby.edu

Arleen King Lovelace
Operations/Customer Service Spvr
(207) 859-4244
amkinglo@colby.edu

Scott Perrow
Sound Tech-Contractor
(207) 859-4240

David C. Pinkham Jr.
Sound/Video Svcs Coordinator
(207) 859-44243
dpinkham@colby.edu

Eric McGuire
Media Tech-Contractor
(207) 859-4244
eemcguir@colby.edu

Fred Staples
Telephone Tech-Contractor
(207) 859-4238
fstaples@colby.edu

The Four Pillars of CMR

Colby Media Resources (CMR) is a college department within Information Technology Services (ITS) which in turn reports to the Administrative Vice President who reports to the President. Working with finite resources, CMR must carefully control what services are provided so that they can be provided exceptionally well. Four distinct pillars of technical and service support have been developed for the Colby Community. They are:

Classroom Support: technology within classrooms that includes daily operations as well as the design and installation of new and upgraded technology equipment;
Event Support: sound and video of special events scheduled in a wide array of locations from Dana lawn to Lorimer Chapel, and ranging from a trustee dinner to a student sponsored concert;
Telecommunications: the telephone system with phones in student rooms and faculty/staff offices, as well as the voice mail system, cell service, pagers, and conference calling;
Customer Service: although harder to define, a critical support of the other three pillars that recognizes we are all striving to best serve the College but understanding mistakes will be made so we must anticipate, adapt, prevent and when necessary react to problems.