Student Computer Services(SCS):
    x4224, scshelp@colby.edu
  [see SCS  support policies & guidelines]

  For support not provided by SCS:
  computer vendor contact info |  local service providers
  Tech24.com: live chat tech support. Fee-based.

OUTLOOK for email is NOT supported by ITS or SCS (read why). You can see Microsoft's FAQ & support documentation for Outlook here:
Outlook 2000 | 2002 | Express

If your email account is locked out...

Higher Ed Stores:
Apple | Compaq | Dell