• video conferencing
  • simple online meetings
  • group messaging
  • mobile collaboration

Read more about Zoom’s features

Zoom Basic vs. Zoom Pro Account

Students logging into Zoom with your Colby credentials will provide you a Basic license that permits unlimited 1-to-1 meetings with an unlimited duration (one connection to one connection). Basic accounts can host group meetings (3 or more connections) of up to 50 participants for up to 40 minutes.

Students may request a Zoom Pro account to remove the 40 minute limit on group meetings. Zoom Pro licenses allow users to host unlimited meetings with unlimited duration with up to 50 participants. To request a Zoom Pro license, please complete the license request form.

Faculty and staff are automatically assigned a Zoom Pro license upon first login.

Test Your System

Connect to a test meeting ahead of time to make sure your computer is set up correctly to use Zoom. Log-in using your Colby gmail and password:

Learn More

Zoom Essential Training

Guide to getting started with Zoom in the classroom

Zoom Help Center offers tutorials to help you get started with video conferencing and organizing online meetings.

Here are some links to some of the most frequently asked questions:

Video Help


Support for Zoom will be handled in three main ways:

  1. Self support – using the excellent video tutorials and text documentation offered online at the Zoom Help Center you can find answers to most of your questions.
  2. Contact Zoom Technical Support directly.
  3. On-Campus Support is coordinated by the ITS Support Center at [email protected] | x4222