Assistant Director of Housing Operations

Assistant Director of Housing Operations
Department:  Dean of Studies
Date:  04/07/2020


Founded in 1813, Colby is one of America’s most selective colleges. Serving only undergraduates, Colby’s rigorous academic program is rooted in deep exploration of ideas and close interaction with world-class faculty scholars. Students pursue intellectual passions, choosing among 58 majors or developing their own. Independent and collaborative research, study abroad, and internships offer robust opportunities to prepare students for postgraduate success. Colby is home to a community of 2,000 dedicated and diverse students from around the globe. Its Maine location provides easy access to world-class research institutions and civic engagement experiences.

In a period of fast-paced progress, Colby is building on its strong foundation while remaining committed to excellence, to supporting students and faculty at the highest levels, and to the College’s deep liberal arts traditions. This new chapter includes the creation of innovative academic initiatives and partnerships, strengthening the connections between the liberal arts and the professional world, revitalizing downtown Waterville, and pursuing significant capital projects for performing arts and athletics. Colby invites applicants to apply for the position of:


Office of Campus Life

Full-Time, Exempt, Salaried, Administrative Staff Appointment

Reporting to the director of residential education, the assistant director of housing operations is responsible for overseeing, facilitating, and coordinating housing operations for all 2,000 undergraduates, including room selection and placement, waiting lists, housing changes, lockouts, etc. The assistant director is also responsible for the opening and closing of the halls throughout the year (fall, winter, and spring breaks) as well as the end of the year hall closing process. This position oversees the room health and safety check process each semester, and working closely with colleagues within the division and across campus, supports Colby’s residential vision and vibrant intellectual culture. We encourage inquiries from candidates who will contribute to the diversity of our College, including its cultural and ethnic diversity.

  • Create, oversee, and execute all aspects of the room selection process including utilizing Residence (software by symplicity) to execute room draw processes for each class and special interest populations
  • Manage all aspects of occupancy and future occupancy needs
  • Assist in the mediation of roommate conflicts that may result in room changes or that have the potential to impact occupancy
  • Execute building openings and closings throughout the year in collaboration with Community Advisors and Area Resident Directors (student hall staff)
  • Manage, implement, and facilitate fall and spring health and safety checks in all buildings
  • Provide trainings, information sessions, and materials to ensure transparency of policies, processes, and procedures
  • Develop and distribute, in collaboration with Facilities Services and the assistant dean of students, educational materials to all residential students related to general student handbook policies and health and safety concerns
  • Serve as a liaison to Facilities Services to ensure the physical spaces and condition of the residence halls align with the educational mission of Colby
  • Track and maintain all residential facility keys and coordinate changes and updates with the College locksmith, including coordinating and entering the end of the year key billing and lock changes
  • Coordinate individual hall damage and vandalism billing for students in collaboration with Facilities Services, assistant dean of students, and the Office of Student Financial Services
  • Assign temporary housing for Global Entry Semester student orientation in August, as well as transitional housing assignments during Jan Plan for students returning from or going abroad
  • Liaise with class deans to ensure a smooth transition into and out of housing for students returning from and/or taking leaves from Colby for a period of time
  • Coordinate logistical aspects of the accommodation housing process with the associate director of student access and disability services and participate on the housing accommodations decision committee as appropriate
  • Collaborate with the pre- and post- board committee to execute housing assignments, billing, and other aspects of the program
  • Assist the director of residential education with ongoing training, supervision, and programming for Community Advisors, Assistant Resident Directors, and Faculty-in-Residence Program
  • Coordinate the logistical aspects of the Faculty-in-Residence Program
  • Participate in major events including opening/closing of residence halls, student orientation, first-year convocation, senior week, and commencement
  • Participate in evening and weekend programming as required by the nature of our residential community
  • Assist the associate director of student engagement with residential programming and leadership development
  • Provide guidance and support to individual students and student clubs and organizations
  • Serve in the on-call rotation responding to emergency situations and student needs/concerns for 2-3 weeks each semester, including evenings and weekends
  • Work as an integral member of the Dean of the College Division staff and with all departments at the College
  • Perform additional duties as assigned; duties, responsibilities, and activities may change at any time with or without notice
  • Bachelor’s degree or the equivalent in education and experience; Master’s degree in educational administration, student affairs, or related field preferred
  • Minimum of three years progressively responsible experience in residence life and housing operations in a higher education setting preferred
  • Past experience and familiarity with Residence (software by symplicity) strongly preferred
  • Excellent organization, project management, and written and oral communication skills
  • High degree of motivation and strong work ethic
  • Proven ability to work independently and as a member of a team, establish priorities, and work collaboratively as a member of a diverse community
  • Talent to meet multiple simultaneous deadlines and to work in a fast-paced environment
  • Must be flexible, have great attention to detail, show initiative, and have a results-driven philosophy with the ability to problem-solve
  • Possess skills to form and maintain positive relationships with a broad range of individuals and a commitment to treating all members of the community with respect
  • Highly developed computer skills including extensive experience using Microsoft Office Suite, email and web applications, as well as an interest in and ability to learn new programs; experience with housing software programs and Photoshop preferred

This position is a member of the Office of Campus Life team, which reports to the Office of the Dean of Students within the Dean of College Division at Colby. This position interacts with students, faculty, staff, families, and outside constituencies.


General open office and campus environment. Position involves sitting, although frequent movement is necessary. Computer usage involving repetitive hand/wrist motion is also necessary. Evening and weekend work required.


Interested candidates should apply electronically by clicking the "Apply Now" button on the Colby College website. Please submit a letter of interest including salary requirements, resume, and the contact information of three professional references. Materials should be addressed to:

Assistant Director of Housing Operations - Search Committee
Office of Human Resources
Colby College
5500 Mayflower Hill
Waterville, ME 04901-8855


If you experience difficulty uploading your documents, you may submit any .doc or .pdf materials to Please do not submit duplicate materials.


To apply electronically send to If you choose to apply electronically you do not need to send duplicate copies by U.S. Mail. If your electronic materials are unreadable we will notify you promptly.

Please see Colby's new Workday Jobs page to apply online.

A review of applications will begin immediately and will continue until the position is filled.
Colby is a private, coeducational liberal arts college that admits students and makes employment decisions on the basis of the individual's qualifications to contribute to Colby's educational objectives and institutional needs. Colby College does not discriminate in its educational programs or employment on the basis of race, color, gender, sexual orientation, gender identity, disability, religion, national origin, age, marital status, genetic information, or military or veteran’s status. Colby is an equal opportunity employer and operates in accordance with federal and state laws regarding non-discrimination. Colby complies with Title IX, which prohibits discrimination on the basis of sex in an institution’s education programs and activities. Questions regarding Title IX may be referred to Colby’s Title IX coordinator or to the federal Office of Civil Rights. We encourage inquiries from candidates who will contribute to the cultural and ethnic diversity of our college.

For more information about the College, please visit our web site: