There is a counselor on call to handle mental health emergencies 24 hours a day, 7 days a week while school is in session.  In addition to emergency situations, our on-call counselor is available to students who would benefit from more immediate attention…when waiting until the next day or until their next scheduled appointment won’t provide the support needed.  Please note that the same support is available to students who are living and/or working on campus during semester breaks and over the summer.

To reach Colby’s on-call counselor:

Call Counseling Services at 207-859-4490 and press “0”.

Some examples of Emergency Mental Health Situations include:

  • Concern for the safety of self or others, e.g., active suicidal or homicidal thoughts.
  • Recent physical or sexual assault.
  • Experiencing auditory or visual hallucinations.
  • Having a severe reaction to psychiatric medication.


For students who would prefer to seek assistance off campus, the following 24/7 resources are available:

Crisis and Counseling Centers Crisis Line (Local):  1-888-568-1112

National Suicide Prevention Lifeline:  1-800-273-8255

Maine Sexual Assault Crisis & Support Line:  1-800-871-7741

Call or go directly to Maine General/Thayer Emergency Department:  1-207-872-1000