Where is the ColbyCard Office?
The ColbyCard Office is located in Lovejoy room 118.
Office Hours: 8:30 – 4:30 PM Monday – Friday
I’m a “First Year” student, when will I get my ID?
I lost my card. What should I do?
My card works in the dining halls but won’t open my residence door?
How can I see how much money I have in my card account?
There are 3 ways to retrieve your card’s balance.
- Click on this link to view your card funds balance, board plan usage, and statements via the Online ColbyCard Office.
- Visit 1 of 2 on-campus Card Management Center kiosks and follow the directions on how to obtain your card accounts balance.
- Visit the Online ColbyCard Office to deactivate your ColbyCard. The smartphone app “eAccounts” is another option to manage the card.
When I use a vending machine and swipe my card it reserves $2.50 credit. What does this mean?
The credit reserve of $2.50 when you first swipe your card at a vending machine is the funds reserved to purchase the most expensive item available in this vending machine. You will notice that if you select a product which is for a lesser amount it will allow you to purchase the item from the credit reserve and will only charge your ColbyCard account for this item which will release the balance of the credit reserve. In a nutshell, you are only charged for the amount of the item you select.
When can I withdraw money from my ColbyCard Account?
iPhone & Android APP for smartphones, Yes!
Blackboard Transact eAccounts has created a mobile application for both iPhones and Android smartphones allowing users to monitor accounts on the go! You can check your balance, make a deposit, and mark your card lost/found at lightning speed.
iPhone & Android users can search for “eAccounts” and download the free app today! If you have any questions, email email@example.com.