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CMR Hotline x4245
Colby's Telephone System
Voice mail, phone features, conference calling,
long distance, directory info
Cell Service at Colby
Cell phone support, smart phones, loaner cell phone,
IRS rules, carrier sites
Classroom equipment list, larger venues w/videos,
Standard vs Gold Shirt service, scheduling info,
venue videos, support request
Equipment Loaner Pool
Checkout procedures for laptops, cameras, PA's,
projectors/screens, conf/cell phones
Campus locations, key operators,
type of equipment, connectivity, copyright issues
Cable TV at Colby
Channel listings, service & maintenance,
digital service note
For HELP with...
Immediate help needed: call our
CMR Hotline x4245
Campus telephone system: complete
Campus Cable TV system: review
Public Area Viewing Screens: read
Digital Signage Policy
The CMR Staff
The Four Pillars of Colby Media Resources
Colby Media Resources (CMR) is a college department within
Information Technology Services (ITS) which in turn reports
to the Administrative Vice President who reports to the
President. Working with finite resources, CMR must carefully
control what services are provided so that they can be provided
exceptionally well. Four distinct pillars of technical
and service support have been developed for the Colby Community.
Classroom Support: support of the college's academic mission
with high quality classroom technology is our highest
priority, including the design and installation of new and
upgraded technology as well as daily operational support;
Event Support: sound and video of special events
scheduled in a wide array of on-campus locations from Dana lawn to
Lorimer Chapel, and ranging from a trustee dinner to a
student sponsored concert;
Telecommunications: the telephone system with phones
in student rooms and faculty/staff offices, as well as the voice
mail system, cell service, pagers, and conference calling;
Customer Service: although harder to define, a critical
support of the other three pillars that recognizes we are all
striving to best serve the College but understanding mistakes
will be made so we must anticipate, adapt, prevent and when
necessary react to problems.