Melissa Raffoni ’87 of Raffoni CEO Consulting urges readers to have empathy for CEOs. “Can you imagine how difficult it is to ask the staff that you hired, respect and like to take a 10% pay cut while you also aggressively court a competitor’s key hire with a competitive salary because you believe that person can bring significant market share to the business? How does a CEO reconcile cutting 20 staff positions while socking away cash to acquire a struggling competitor?”