FAQ

What is my mailing address?

Your Name
Box # Mayflower Hill
Waterville, ME 04901

How long do you store packages upon arrival?

Packages are held for 2 weeks. Any packages not picked up after two weeks will be returned to the sender.

When can we send packages for the fall semester?

We ask that students do not send packages until August 12th.

Where can I send out packages?

USPS, FedEx Ground, FedEx Express, and UPS can be sent out from the mail service center (located on the lower level of the bookstore). *We can not accept QR Codes*

Can a friend pick up my package?

Yes, a friend may pick up your package. You must show proof allowing us permission. Your friend must bring a valid ID for pickup.

Can you forward packages?

Some packages from USPS are able to be forwarded but all other carriers are not.

Does the Mail Service Center have boxes to ship with?

FedEx Express, UPS Overnight, and USPS Priority boxes and envelopes are located in the Mail Service Center.

What do we take for payment?

We accept cash, check or Colby Card.
There is an ATM located on the main floor of Cotter Union.

Can I send an international package?

Yes, you can ship a package using USPS but you will have to do a customs declaration before we can ship the package. FedEx also ships internationally but you will have to help us prepare your customs form on our ship management system.

Can you forward mail?

USPS Letter mail forwarding is available to all current and former Colby students not currently living on campus. Learn more here.