Direct Travel is Colby’s only approved direct-bill travel agent. All travel arrangements for College business should be made through Direct Travel or the online reservation system Concur (concur.com). Please contact Purchasing at x4125 or [email protected], for a Concur Travel login. Business purpose and Colby cost center account number are required when booking travel.

Most tickets purchased through Direct Travel and Concur are refundable, transferable, and normally business class flights instead of coach. This can lead to higher prices than sites such as Expedia or Orbitz (etc.) but not always. If you see a flight that is lower than an option provided by Direct Travel, please contact them and see if they can get that flight for a similar price. Direct Travel also provides customer service when a flight needs to be modified or rescheduled.

To get the latest information and advisories: Direct Travel Intelligence Hub


Information needed when booking travel:

Business purpose of travel: Description of the business purpose (i.e.: conference, candidate for “position,” guest lecturer, etc.)

Account number: the new Workday driving worktags (i.e.: cost center “CC1XXXX”; Gift; Grant; Project; or Activity) as many as needed to properly assign the travel in Workday

Questions about this, please contact your budget manager for the appropriate accounting information, or contact Purchasing at x4125 or [email protected].


Direct Travel contact information:

To Reach a Travel Counselor: 855-335-7076 or Email: [email protected]

9:00 a.m. – 5.30 p.m. ET, Monday – Friday (excluding holidays)


Holidays, Weekends, and Afterhours: 800-247-0846


Online Travel Booking Support: 855-874-9260 or Email: [email protected]

8:00 a.m. – 8:00 p.m. ET, Monday – Friday (excluding holidays)


Colby Travel Reimbursement and Expense Policies


Helpful Links for Travelers:

Direct Travel Intelligence Hub

CIBT: Information on Visa and Passport Requirements for International Travel

TSA: What to know before you go