If you require assistance with any campus telephone, contact the ITS Support Desk at x4222 or [email protected]

ITS has begun a campus-wide telephone system modernization project that will replace most telephone sets on campus with network-based, or VOIP (voice over IP) phones. For more information about this upgrade, visit https://www.colby.edu/its/campus-telephone-upgrade/.

The documentation below includes both the new phones and the legacy phones. Please use the relevant documentation for the handset you are currently using.

Phone Feature Guides for New Avaya VOIP Phones

Click the telephone model to download the corresponding guide.


Avaya Voice Mail Guide

Long Distance Dialing

Phone Feature Guide for Legacy Nortel Phones 

OfficeLinx Voice Mail Guide

Conference Options

Long Distance Dialing


Directory Listings and Options

Colby Directory
Edit My Directory Listing
Sabbatical Options
Do-Not-Call Registry
Switchboard.com Lookup
Buy Phone Books